FAQ's/Resources

1. I have finally decided to get help. How do I get more information and an appointment right away?

To reach us, you can e-mail us through the Contact Us page. Our policy is to reply within 24 hours, and to schedule the first appointment within 72 hours.

2. Where are your offices?

We have 2 locations, Beachwood and Rocky River. We are also able to make home visits when necessary, though insurance usually won’t pay for such services.

3. What happens at the first appointment?

In the first sessions, the therapist will conduct a thorough evaluation, asking many questions of you, and if you are a minor, your family. It is important to get a good picture of what has been going on and what help you are looking for and need. You will leave the first session with recommendations for how to proceed and some immediate steps you can take to begin to feel better.

4. What forms do I need to complete?

After making initial contact with us for an appointment, please complete the on-line insurance form under the New Client Forms tab.  It automatically comes to the office so we can verify your coverage.  Please print out he completed form and bring it and your insurance card to the first appointment.  If possible, also print and complete the other 3 New Client Forms and bring to the first appointment.

5. What if I am receiving counseling somewhere else and need only a dietitian?

We recognize that finding a well-trained eating disorders dietitian in N.E. Ohio is very difficult. The dietitians at The Hull Institute are experts in this field. You can see them while continuing with your current therapist. The same is true for participating in our groups.

6. I have eating issues and wonder if I can just return to the therapist I used to see for other issues?

Our years of experience confirm that people with eating disorders need to see therapists and dietitians specially trained to deal with these problems. Most therapists and dietitians agree that, without special training, they are ill-equipped to help people with eating disorders and obesity. Going to a therapist or dietitian who does not have extensive experience with eating disorders and obesity will most likely delay your recovery. This is true with addictions as well.

7. I have so many insurance questions. How can I find out of The Hull Institute and New Beginnings EDC are covered by my plan?
Insurance coverage and payment issues are complicated. At The Hull Institute, these issues never deter us from helping you. Here’s what you need to know:

a. If you have commercial insurance through your job, parents, or spouse, call the Member Customer Service number on the back of your card. Ask if The Hull Institute, LLC and/or New Beginnings Eating disorders Center are in network.

  • If they say yes, then we are In Network. Ask how much your co-pay is and how many sessions you get annually.
  • If they say no, we are NOT in network, though we can still see you. Ask what Out Of Network benefits you have. Once you know this, call us and we’ll help you figure out what it means and how much it will cost you. If you use your Out Of Network benefits, you must pay us up front, as you go, and the insurance company will reimburse you some portion of the fee. This amount varies from plan to plan. Call us, even if you think you cannot afford treatment. We’ll do our best to work with you.
  • There have been, and will be, many changes to our health care laws and coverage.  For sure, Eating Disorders Treatment is covered.  For the best information about eating disorders insurance issues go to www.nationaleatingdisorders.org.

 

b. The Hull Institute and its providers are in most major networks including in the following major networks (and some smaller ones as well) including:

Medical Mutual of Ohio
SummaCare
Aetna
Cigna
Cleveland Clinic Employee Health Plan

Caresource
Buckeye
Molina

New Beginnings EDC is in some of the same plans, and others as well.  Please call us for additional information. 

Straight Ohio Medicaid will not pay for any of our services.

When in a network, we agree to accept what that network will pay. You are responsible for your co-pay and/or co-insurance.

 

Still have a question? Contact us

 

Resources:

  • The Eating Disorder Sourcebook
    Carolyn Costin,
    Lowell House, 1996.
  • Overcoming Binge Eating
    Christopher Fairburn, MD.
    1995.
  • Shame and Body Image
    Barbara McFarlan, Ed. D.
    and Tyeis Baker-Baumann
    1990.
  • When You Eat at the Refrigerator, Pull Up a Chair
    by Geneen Roth Hyperion,
    New York, 1998.
  • The Angry Heart
    Joseph Santoro, Ph.D. 1997.
  • Surviving an Eating Disorder: Strategies for Families and Friends.
    Michele Siegel, PhD., et al
    Harper Perennial, 1997.

Online:

www.something-fishy.com - A website for people struggling with anorexia or bulimia

www.eatright.org - The American Dietetic Association.

www.eatrightohio.org - The Ohio Dietetic Association

www.edreferral.com - A listing of eating disorder treatment centers by state

www.nationaleatingdisorders.org - The National Eating Disorders Association.

www.aba12steps.org - Their resources are excellent

www.oa.org - Find a local meeting

www.eatingdisordersanonymous.org - Find a local meeting